Please let us help you better by asking us any questions you might have about our policies, products or anything else you may want or wonder about by contacting us by email: (Sales@ImperialArmory.com) and one of our knowledgeable Customer Service associates will be happy to help you.

Our number one priority is your complete shopping satisfaction. If you're not satisfied let us know and we will do our best to meet your satisfaction. We do our best to offer you clear and detailed color photos of all our products as well as give detailed descriptions of our products and therefore we feel that you (the customer) know exactly what you are purchasing and are not mislead in any way and thus that is the only reason you cannot return an item simply because of the "Don't Like It" reason. Please save yourself and us time and money by researching the items and being sure you want the item(s) before ordering.

If any item you order from us is damaged during shipping or is the wrong item received, simply email or call us for return instructions and a Return Authorization Number (RA#). We will do our best to fix any problems. Always be sure to examine your package for any signs of damage or tampering before accepting or signing for or accepting it.

We try to inspect all items before they ship to prevent the shipment of defective items. In such a case of any of our products may be replaced for the following reasons and are separate from the previous policy:

Loose handle or blade as they can be very dangerous to handle.
(Some swords and weapon handles may become loose because of specific construction and are non-returnable as they can be tightened. These are items that can be disassembled will be noted in the descriptions. If you can not tighten the handle to the point the blade or handle doesn't move, please contact us for a RA# for repair work or an exchange within the 30 days upon receipt of your order).

Bent or chipped handles and/or blades.
(slight paint chips or blemishes are not part of the guarantee but are still part of the initial inspection before shipment to our customers).

We do reserve the right to refuse any and all returns or exchanges if we feel it necessary.
(This pertains mainly to suspicious reasons and/or used merchandise).

Any item(s) accepted for return will be inspected in front of the currier for missing items or signs of use / misuse first. After the customer will receive a credit or refund minus shipping / handling fees and a 7% restocking fee.

If the original packageing or certificat is missing or there are any used / misused items inside, the package may be returned to sender or the customer will be contacted with the option of either taking the package back or paying up to 20% refurbish charge, minus any replacment or repair costs. The customer will be contacted via email and by telephone and have 5 business days to respond. All returns should be shipped with full insurance coverage and a signature confirmation to ensure your return is received intact. Little Star Enterprises, Inc. is not responsible for any lost or damaged packages in transit.
(Any item canceled after the order is processed but before it is shipped a 7% service charge will be impossed, but shipping and handling fees will be refunded).

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There are absolutely NO sales to minors, customers must be of at least 18 years of age or older depending on their local laws. By placing an order, the customer states that he/she is of legal age and is purchasing the item(s) in accordance with Federal, State and Local laws. Customers also state that they will be using the item(s) in a lawful manner. Little Star Enterprises, Inc. and it's employees assumes no liability associated with product usage or misusage. The customer is liable and responsible for any loss, damage or expenses of any kind arising out of the use and/or misuse of these products. Use and misuse of Martial Arts weapons may involve serious risks, including injury, disability, and possibly death. All items sold by Little Star Enterprises, Inc. are only for collection and/or display purposes. Any training or use of these swords / weapons should be done for demonstration of forms, while under the close supervision of an expert. It is the customer's or user's responsibility to maintain and inspect the Sword / Weapon before each use to ensure they are in proper condition. Although the swords and weapons listed on this site are capable, we do not recomend them for sparring, cutting or contact.

When placing an order, you the customer signifies agreement to all of these Terms & Policies.


If you didn't find the answer you were looking for or you have any questions at all, please read through our F.A.Q's or you can contact us by email: (Sales@ImperialArmory.com) and one of our knowledgeable Customer Service Associates will be happy to help you.

We still believe in the old motto: "The Customer Is Always Right" and we stick by that. Word of mouth is a powerful thing and we need YOU, the customer to make us the leader in the Internet Shopping Experience. If you are not happy - we are not happy and we will do whatever we can to make you feel happy and comfortable with ordering from us. We want you to know that we will work hard to make sure that you will receive the best service, best products and the best deals possible.